Terms of use

KAL is an online tool that helps estate agents keep in touch with their clients: a client list, reminders, messages and a daily plan. KAL does not send messages for you. When you tap WhatsApp, Call or Email, your own phone does the sending.

One account is for one person. Keep your password private; you are responsible for what happens in your account. Tell us straight away if you think someone else has used it.

New accounts get 14 days free, with no card needed. After that, KAL is a monthly subscription at the price shown when you subscribe, paid by card through our payment provider (Paystack or PayFast) or by EFT. KAL never sees or stores your card number.

You can cancel any time and won't be charged again. We don't refund part of a month. If a payment fails or you don't subscribe after your trial, your account is paused: you can't use KAL, but your data is kept (see section 5). We will give you at least 30 days' notice before we change a price.

The full details are in our cancellation, refund and delivery policies.

The client information you put into KAL is yours. You are responsible for having a lawful reason to keep it and to contact those people, as POPIA requires. That includes their consent for marketing messages, and stopping when someone asks you to.

Don't put ID numbers, health, religion, race or other sensitive information about clients into KAL. Our Privacy and POPIA page explains how we look after the information you add.

If you cancel or your account is paused, we keep your data for 12 months so you can come back and carry on where you left off. After that we delete it. If you want it deleted sooner, or want a copy of your clients first, email us and we'll do it within 30 days.

Use KAL lawfully. Don't use it to spam people, don't share your login, and don't try to get into anyone else's account or data. We may pause an account that breaks these rules.

We work hard to keep KAL available and your data backed up every day, but we can't promise it will never be down. Some features are marked "Launching soon" and are still being built. We may improve or change features over time.

KAL helps you organise your work; decisions and messages to your clients are your own. As far as the law allows, our responsibility to you for any loss is limited to what you paid us in the 3 months before the problem happened.

If we change these terms we'll tell you in KAL or by email before the change applies. These terms are governed by the law of South Africa.

Questions or complaints: Kaldin Mackrell, kaldinmackrell13@gmail.com.